Emergency Services involves coordination of services for persons age 60 and over with low annual incomes who have immediate or pressing needs for short-term assistance. Largely through donations from the public, items and equipment such as eyeglasses, canes, walkers, wheelchairs, adult diapers and more may be provided. For more information, contact us by calling (540) 345-0451 or completing our contact form

An assessment for Emergency Services can be done over the phone or in person at our office.  Our staff will either arrange a direct service, provide you with information or refer you to another agency.

“LOA is the best thing to happen to me. It gives me something to live for. Keep up the good work. I mean it with all my heart.”

Direct services we provide include:

  • Vital Service Transportation – provides rides to vital services such as doctor appointments, social service appointments, pharmacies, grocery stores, etc. To qualify, a person must be unable to drive a car or not own a vehicle. Income must not be higher than 150% of the Federal Poverty Level.
  • Fan Care and Cooling Assistance – placement of fans in homes of those who have a need for assistance. Air conditioners are given to those with no working air conditioning in the home and whose income is below 150% of the Federal Poverty Level. This program is funded by donations from the public.
  • Donated Medical Equipment – Provides, through donations from the public, eyeglasses, canes, walkers, wheelchairs, shower chairs, rollators, toilet chairs, adult diapers, and other essential items.
  • Benefit Enrollment Assistance – individuals may qualify for additional help with food, utility, drug and medical costs. Through our Benefit Enrollment Center , LOA helps low income Medicare eligible seniors and persons receiving Social Security Disability identify and apply for benefit programs.
  • Senior Food Boxes – in partnership with Feeding Southwest Virginia, a monthly food box delivery is made to qualifying seniors. Must be 60 years of age or older and income must be at or below 130% of the Federal Poverty Level.

LOA also works in conjunction with other agencies who may provide assistance with:

  • Housing Information
  • Credit Counseling Information
  • Utilities Information
  • Medicaid and Social Security
  • Public Benefits and Food Stamps
  • Food and Clothing
  • Medication & Prescription Eyeglasses
  • Disaster Planning